The outbreak of COVID-19 has presented an unprecedented challenge to businesses, forcing many to re-evaluate their business strategy and operations. Destination Southern NSW has developed a free toolkit specifically for businesses involved in the visitor economy in Southern NSW.
The guide provides a great starting point for businesses to review their strategy, from developing and running your business to knowing your customer and how to market your business. It provides some of the best and most useful online resources that have been developed by government and tourism organisations across Australia, as well as case study examples of businesses that are excelling in particular areas of business.